We’re here to help keep your ecosystems running smoothly.
Hours of operation for standard support
Mon–Fri: 8:00 a.m. – 8:00 p.m. EST
Emergency coverage
Sat & Sun: 8:00 a.m. – 8:00 p.m. EST
Holidays: 8:00 a.m. – 5:00 p.m. EST
On-call support is available for emergency issues on weekends and holidays for customers with active support contracts.
For on-call support, email support@braxos.com or call 1-833-4BRAXOS.
Recognized holidays
- Good Friday: April 18 (Friday)
- Memorial Day: May 26 (Monday)
- July 3 (Thursday)
- Independence Day: July 4 (Friday)
- Labor Day: September 1 (Monday)
- Thanksgiving Day: November 27 (Thursday)
- Day After Thanksgiving: November 28 (Friday)
- Christmas Eve
- Christmas
- New Years Eve
- New Years Day (Jan 1 2026)
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